Privacy Policy
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Data protection, privacy and commination's policy
Bath Cancer Unit Support Group (BCUSG) take the privacy of our supporters and volunteers very seriously. This policy states how we collect data, how we store it, how we use it and how those who give us their details can request that their data is used by BCUSG.
At BCUSG we are committed to protecting your privacy. This policy describes how BCUSG collects and uses personal information about people who visit our website and give us their data over the phone, face to face, and in writing.
The terms of this policy may change, so please check it from time to time.
If you have any questions about this policy please contact:
The Chairman Bath Cancer Unit Support Group 19A Westwood Road Trowbridge Wiltshire BA14 9BR
Tel: 01225 769393
Mob: 07714 087102
Email: chairman@bcusg.org
Or The Data Protection Officer
Bath Cancer Unit Support Group 10 Horseshoe Walk Widcombe Bath BA2 6DE
Tel: 01225 429658
Email: treasurer@bcusg.org
BCUSG is a Registered Charity Number 292643
How do we collect information
We obtain personal information from you when you enquire about our activities, register with us, send or receive an email, make a donation to us, ask a question about our fundraising or otherwise provide us with personal information. We may also receive information about you from third parties; for example from a friend who wants to tell you about our website or the fundraising activities we carry out.
What information do we collect
The personal information we collect might include name, date of birth, email address, postal address and telephone number. We also gather general information about the use of our website, such as which pages users visit most often, and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in BCUSG emails.
We may use this information to personalise the way our website is presented when users visit it, to make improvements to our website and to ensure we provide the best service for users.
Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website. Please see our Cookie policy here.
How do we use this information
We will use your personal information for:
• Dealing with your enquiries and requests
• Fundraising
• Sending copies of our Newsletter Support line to update you on our activities and the projects which we have supported/are supporting
• Administering orders and accounts relating to our suppliers
• For Administrative purposes
• For contacting volunteers in relation to fundraising and other activities If you enter your contact details in one of our online registration forms, we may use this information to contact you even if you don’t “send” or “submit” the form. We will only do this to see if we can help with any problems you might be experiencing with our website.
We may need to share your information with our service providers. Your choices You have a choice about whether you want to receive information about our progress and fundraising activities.
We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted. You can change your marketing preferences (such as email or post at any time), by contacting:
The Treasurer Bath Cancer Unit Support Group 10 Horseshoe Walk Widcombe Bath BA2 6DE
Tel: 01225 429658
E-mail: treasurer@bcusg.org
The Bath Cancer Unit Support Group Privacy Statement
• Your personal information is only used for the purpose for which we collect it
• Only information that we actually need is collected
• Your personal information is only seen by those who need it to fulfil their functions
• We will not pass your personal information on to any other organisation without your consent unless we are required to do so by law
• Personal information is retained only for as long as it is required for the purpose collected
• By law we must keep certain records for a minimum period of time, for example in relation to Gift Aid claims and H M Revenue and Customs’ requirements
• We will, where necessary, keep your information up to date
• Your information will be protected from unauthorised or accidental disclosure
• We will provide you with a copy of your personal information on request (please see below for information on access rights and requests)
• Inaccurate or misleading data will be corrected as soon as possible
• These principles apply whether we hold your information on paper or in electronic form.
Access Rights and Requests
You have the right to see what personal data we hold about you.
To obtain a copy of the personal information we hold about you, please write to us or submit a rights request form here
You can write to us at:
The Treasurer Bath Cancer Unit Support Group 10 Horseshoe Walk Widcombe Bath BA2 6DE
E-mail: treasurer@bcusg.org
Right to prevent processing of your personal data
You have a right to object to BCUSG processing your personal information if it is likely to cause or is causing you damage or distress.
Such a request would have to be made in writing and you must set out why the processing is having this effect.
This can be sent to the Data Protection Officer at the postal address or e-mail address provided above.
How do we protect personal information
BCUSG takes your privacy seriously and we follow best practice to protect your information and ensure it remains confidential. We keep personal data held online behind firewalls to prevent unauthorised access.
We keep personal data in password-protected files. We have clear policies and procedures on who can access your information online on computers and in paper files. Will we disclose the information we collect to outside parties.
We do not share or sell donor details with other charities or other third parties We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.
Will we disclose the information we collect to outside parties
We do not share or sell donor details with other charities or other third parties. We will only disclose data when obliged to disclose personal data by law, or the disclosure is ‘necessary’ for purposes of national security, taxation and criminal investigation, or we have your consent.
We will not sell any information about your web browsing activity
Use of Mobile Phone Data BCUSG values your support. We would like to keep you up to date with information and fundraising appeals on our charitable work via your mobile phone and also by writing to you.
If you have texted us, we will retain a copy of your mobile phone number, together with any other personal details you have given us, such as your name and address.
If you would prefer us not to contact you by mobile phone, or if you would prefer us not to contact you by mail you may email our supporter services at treasurer@bcusg.org.
Cookie Usage
A cookie is a small piece of information sent by a web server to a web browser. You can view our cookie policy here.
Policy for a Data Breach
A Data Breach is defined as the accidental or unauthorised destruction, loss, alteration, disclosure of or access to personal data.
The procedure to be followed relating to a potential breach under the GDPR legislation is: – The Data Protection Officer, Chairman, Treasurer or Secretary must be notified of any suspected or potential breach so that they can try to determine if an actual breach has occurred – The Data Protection Officer will investigate and assess the potential breach considering the impact on the individuals or organisation concerned – The Trustees will be notified clarifying: o the nature of the Personal Data breach o the number of individuals/personal data records concerned o a description of the likely consequences of the personal data breach on a description of the measures taken or proposed to be taken o an action plan will be agreed o individuals concerned will be notified without undue delay Any breach of which the Trustees become aware will be reported to the Information Commissioner’s Office within 2 days.
Changes
If your personal details change, please help us to keep your information up to date by notifying the relevant department.
If you are supporter and wish to update us of your information please contact us at the address below:
The Secretary Bath Cancer Unit Support Group 11 Widbrook Meadow Trowbridge Wiltshire BA14 9SD
Email: secretary@bcusg.org
We may change the terms of this privacy statement from time to time.
If we do so, we will post the changes here so please check from time to time. By continuing to use our website you will be deemed to have accepted such changes. Data Protection Regulator Further information and advice about data protection is available from:
The Office of the Information Commissioner Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Tel: +44 (0) 01625 545 745
Final Version :
Approved By Executive Trustees:
Version Uploaded On Website:
05th Sep 2025